Privacy Policy - Dutch Walltexitle Company B.V.


Welcome to https://www.dwc-amsterdam.com (the “Site”).We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Dutch Walltextile Company (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally identifiable Information stored?

Personally Identifiable Information collected by Dutch Walltextile Company is securely stored and is not accessible to third parties or employees of Dutch Walltextile Company except for use as indicated above. What choices are available to Visitors regarding collection, use and distribution of the information? Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://www.dwc-amsterdam.com, with the drawback that certain features of website may not function properly without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.

How does Dutch Walltextile Company use login information?

Dutch Walltextile Company uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

Dutch Walltextile Company has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at info@dwc-amsterdam.com

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your rights

These are summarized rights that you have under data protection law

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links

https://www.dwc-amsterdam.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

OTHER PEOPLE WHO MIGHT USE YOUR INFORMATION

In certain circumstances we may share your information with affiliated companies including other companies in the Dutch Walltextile Company B.V., joint ventures, agents and selected service providers who perform functions on our behalf such as fulfilling orders, processing payments, and carrying out promotional services or data management. This includes the companies we have chosen to handle our order dispatch service and any delivery company that we may use from time to time. We may also share your information with other companies who assist Féline in promoting Féline's products and services in order to provide you with enhanced customer services and/or share information about Féline's products and services with you. In each case, we will only provide these companies with the information, which they need to carry out their services and they will not be permitted to use the information for other purposes.

You also acknowledge and agree that in certain circumstances we may disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law, to comply with any legal process, for the purposes of obtaining legal advice, for the purposes of credit risk reduction, to prevent and detect fraud and/or to protect and defend the rights and property of Féline At all times where we disclose your information for the purposes of credit risk reduction and fraud prevention we will take all steps reasonably necessary to ensure that it remains secure.

In the event that we or a part of our business undergo re-organization or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organized entity or third party.

We may transfer information that we collect from you to Dutch Wallltextile Company B.V. affiliated companies, including other companies in the Dutch Walltextile Company B.V., joint ventures, agents and other companies who assist Féline in promoting its products and services and to selected service providers who perform functions on our behalf, based in countries outside of the European Economic Area ("EEA") or your country of residence and this information may be stored and processed in such countries. By submitting your personal data on the Website and/or any Applications you agree to this transfer, storing and/or processing outside of the EEA or your country of residence. In the event that we do transfer, store or process your personal data in a country outside the EEA we will take all steps reasonably necessary to ensure that the information is treated securely in accordance with this Privacy Statement, and other applicable data protection laws.



GENERAL TERMS AND CONDITIONS - Dutch Walltexitle Company B.V.


1. OWNERSHIP OF THE GOODS

All goods shall remain in the sole ownership of Dutch Walltextile Company B.V. (the vendor) until such times as the vendor has received all monies payable.

2. CANCELLATION CONTRACT

Once a contract/order has come into effect, the contract/order can only be changed or cancelled if and to the extent of which the seller agrees in writing to the change or cancellation. Although the images, drawings, colour specifications, designs, sizes and the like displayed or provided before or at the time when a contract is being concluded are as accurate as possible, they are nevertheless only displayed or provided as indicative samples or models and are not strictly binding.

  1. Any goods made to customers’ specifications or clearly personalized are excluded from the right to cancel.
  2. The following are bespoke products, manufactured specifically to order and therefore non-returnable – on demand laminated items, special colour matches, items cut on demand.

3. RETURNS

Dutch Walltextile Company B.V. accepts returns of ordered items only under the following conditions:


  1. Properly submitted claims can be sent within 10 working days from the delivery days. Goods can be returned only in written agreement with our sales department, with a valid proof of purchase. Claims must be well substantiated and submitted in writing, in absence of which the purchaser is considered to have unconditionally accepted the delivered goods.
  2. Any customer wishing to exercise this right must notify the vendor at either of the following: in writing to Dutch Walltextile Company B.V., Jarmuiden 7, 1046 AC Amsterdam, The Netherlands (addressed to The Sales Team), or by email to info@dwc-amsterdam.com
  3. As a further condition of the right to return customers must also arrange (at their own expense) to return the goods in a saleable condition to the address referred to in (b) above as soon as possible. If the vendor pays the return cost then this will be deducted from any refund. The goods will be deemed returned when actually received by the vendor at the said address.
  4. Pending the return of the goods they must be kept in good condition.
  5. The customer undertakes to accept responsibility for providing safe and sufficient storage facilities for the goods and will indemnify the vendor against any losses, damages or costs arising out of a breach of this condition.
    1. Any goods that have been cut, processed or applied are unconditionally accepted by the purchaser and are thereby excluded from any right to return or right for refund.

4. PRICES

If a price is agreed, the seller is authorized to take any cost-price increasing factors arising after the conclusion of the contract when invoicing. The vendor has the right to charge additional costs (communication costs, postage, import duties and excise tax, storage) onto the purchaser.

5. DELIVERY

Any quoted delivery times are estimates only. Time shall not be of the essence in the delivery of any goods and the vendor shall accept no liability in relation to late delivery beyond the value of the goods in question. The risk of damage and/or loss of goods during and in relation to their transport are borne by the purchaser. If desired, the purchaser needs to ensure that the goods are adequately insured. The seller does not have any liability whatsoever in this regard.

6. PAYMENT

Payment must before shipment of your order. Dutch Walltextile Company B.V. has the right to hold any order as long as payment for that order has not been received. For giro or bank payments, the valid payment date is the date that payment is credited to the seller's giro or bank account. The seller is entitled to fulfill the contract in installments and to invoice each of them accordingly. Failure to pay on time cancels any discounts applying to the purchase.

If the purchaser is in default, it is charged all damages and costs, be they legal or extra-legal, including the costs of any legal and/or other expert assistance engaged by the seller.

7. FORCE MAJEURE

A shortcoming in the fulfillment of the contract that cannot be attributed to the seller is to be considered any circumstance that the seller cannot reasonably be required to take into account upon entering into the agreement and as a consequence of which the normal execution of the contract cannot be reasonably required of the seller, including but not limited to cessation, non-performance or default of suppliers, non-performance or default of the carriers involved in the performance of the contract, cessation of the seller's company and such calamities as fire on that company's premises. Any information, whether verbal or in writing of any kind (including on our website), is for guidance only and is given in good faith but without warranty, since skill of application and site conditions are beyond our control. In any event we do not accept any liability whatsoever for the performance or non-performance of any goods beyond the value of those goods (for example, we shall not be liable in respect of wasted time or additional costs incurred by any person such as labour or scaffolding costs nor shall we be liable in respect of any alleged consequential losses of any person).

8. APPLICABLE LAW

These general terms and conditions and any claims arising in relation to goods ordered or supplied shall in all respects be governed by The Netherlands and any dispute arising under or in connection with the foregoing shall be for the exclusive jurisdiction of the competent court in Amsterdam. We reserve the right to change these terms and conditions from time to time and you should refer to them each time you place an order. Please address any comments or complaints: Dutch Walltextile Company B.V., Jarmuiden 7, 1046 AC Amsterdam, The Netherlands.